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Caddy Design Warranty

Please complete our warranty form below...



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Warranty Details...

Our watches carry an exclusive and unprecedented two year warranty on the movement, except for the following:

1. The Chrome Collection only offers 1 year warranty

2. Any water penetration except in watches marked water resistant to 30/50 or 100 metres (1 atm = approx 10 metres). Please note that water resistant does not mean waterproof; i.e. showers, swimming and any submersion on or in water will not be covered by guarantee unless otherwise stated.

3. Any wear which has occurred through normal usage.

4. Any neglect or damage caused by inexpert repair The Batteries, Cases, Straps & Glass are covered for 90 days from the date of purchase, except under the following
1. Any Water penetration except in watches marked water resistant to 30/50/100 metres.
2. Any wear which has occurred through normal usage.
3. Any neglect or damage caused by inexpert repair.

Watch Service

We are pleased to offer services and watch repairs at a cost including: Battery, Glass, Leather Strap, PVC Strap, Deluxe Strap, Metal Band, Coloured Glass, New Movement.

To Obtain Service Please ensure watch is well packaged and include return postage in the form of a stamped self addressed Postpak or prepaid express Postpak. Please allow up to 28 days for the return of any goods. Any items received without the handling/transportation fee will be returned by uninsured COD postage collectable at the Post Office for which we cannot be held responsible for any loss.