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Terms and Conditions

Initial Order
- Proforma Invoice
- Payments made by Cheque should be made out to Caddy Design Australia Pty Ltd
- Payments may be made by all major credit cards.
- Payment must be made prior to the dispatch of goods.
- Wholesale Customers Minimum of 12 pieces for first order

Subsequent Orders
- Proforma Invoice unless a credible trade account has been established. (conditions apply)
- All Goods remain the property of Caddy Design until payment is received in full.
- Approval of the Account Facilities is at the discretion of Caddy Design Pty Ltd.

Delivery Of Order
- All prices include Packaging.
- Delivery within Australia is via Australia Post or Fastway
- We cannot deliver to Post Office Boxes.
- Please allow 7-10 working days for delivery within Australia.
- Deliveries in remote areas may take upto 14 working days.
- A minimum freight charge of $10.00 applies.
- We will use your preferred carrier if requested.However we will require your account authorisation to do so.
- All prices include Insurance Charges.

Faulty Goods
- Strictly, No returns without authorisation.
- All claims must be made within 7 days of receipt of Goods.
- Insurance is required.
- A handling charge may apply to returned goods.

All prices are quoted in Australia Dollars (A$)

PLEASE NOTE THAT WHEN BUYING SALE ITEMS THE REDUCED PRICE MAY NOT BE SHOWN ONLINE. THIS DOES NOT MEAN YOU WILL BE CHARGED FULL PRICE. WE PROCESS PAYMENTS MANUALLY AND WE WILL CONTACT YOU TO CONFIRM THE SALE PRICE AND AUTHORISE PAYMENT BEFORE PROCESSING.